Payments

At szymongodziek.xyz, we deliver fast and secure payment methods powered by the przelewy24 system.

Available payment methods:

• BLIK – instant payment using your banking app code,
• Quick online transfer – pick your bank from the list and pay directly,
• Payment card (Visa, Mastercard) – secure card payments via imoje,
• Google Pay / Apple Pay – if enabled on your device.

We charge zero extra fees for your chosen payment method.
Payment must be completed immediately after placing the order – that is the only way we can process it right away and get it ready to ship.

Returns

You have 14 days to return a product with no questions asked. The clock starts ticking the day you receive your package.

How to return a product?

1. Email us at:
   info@szymongodziek.xyz
   – subject line: RETURN + order number,
   – message body: provide your full name, order number, receipt/invoice number, and your statement of withdrawal.
2. Pack inside the box:
   – the product in pristine condition (clean, with tags attached if included),
   – the receipt or receipt number.
3. Ship the package to:
   Szymon Godziek
   ul. Pszczyńska 100
   43-267 Suszec

Return shipping costs are covered by the buyer.
We do not accept cash-on-delivery (COD) packages.

When will you get your refund?

Once we receive and inspect the returned gear, we will issue your refund within a maximum of 14 days.
The refund goes back via the exact same payment method used for the order (e.g., card payment = refund to that card account).

Claims

If gear turns out to be defective or not as described – step up and file a claim.

How to file a claim?

1. Email us at:
   info@szymongodziek.xyz
   – subject line: CLAIM + order number,
   – describe the issue (feel free to attach photos).
2. Include your contact details, order number, receipt/invoice number, and state what resolution you expect (e.g., replacement, repair, refund).
3. Ship the product to:

   Szymon Godziek
   ul. Pszczyńska 100
   43-267 Suszec

Claim Processing

We resolve claims within 14 days of receiving your request.
No response within this timeframe means your claim is accepted.
If the claim is justified – we cover all shipping costs and refund your money or replace the gear with a flawless product.